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Last updated: 08.10.2026
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Maintenance package 1 – Basic / System checks & troubleshooting
System checks, troubleshooting and email support. Response within 24 hours. Mon–Fri 08:00–18:00.
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75,00 €
/ month
Maintenance contract
- Applies exclusively to our software (Scriptfabrik products), not to third-party software.
- Billing is monthly.
- Minimum contract term: 12 months.
- After purchase, sign the contract in your account — only then does it become active.
Payment methods
- PayPal
- Stripe
- Mollie
- Invoice / prepayment
Maintenance Package Basic
The Maintenance Package Basic provides essential technical support and monitoring to ensure the stable, secure and reliable operation of your software platform.
Our team regularly monitors your installation, checks for technical issues and assists with troubleshooting whenever required.
Included Services
- Regular system checks for functional issues
- Troubleshooting and technical issue resolution
- System availability monitoring
- Monitoring of server resources (CPU, memory and storage)
- Review of log files for critical events
- Security checks for known vulnerabilities
- Email support
Support Hours
Monday to Friday
08:00 AM – 06:00 PM
Response Time
Within 24 hours during support hours.
Support Channels
Email support
Ideal For
Customers who require a stable and reliable software environment and only need occasional support, troubleshooting or technical assistance.
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