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Last updated: 20.09.2026
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Maintenance package 1 – Basic / System checks & troubleshooting
System checks, troubleshooting and email support. Response within 24 hours. Mon–Fri 08:00–18:00.
SKU: MC-BASIS-75
Category: Wartungsverträge
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64,41 £
/ month
Maintenance contract
- Applies exclusively to our software (Scriptfabrik products), not to third-party software.
- Billing is monthly.
- Minimum contract term: 12 months.
- After purchase, sign the contract in your account — only then does it become active.
Payment methods
- PayPal
- Stripe
- Mollie
- Invoice / prepayment
Scope
- Regular system checks for functional issues
- Fixing technical problems and outages
- Availability monitoring
- Server resource monitoring (CPU, RAM, storage)
- Log monitoring for critical events
- Security checks for known vulnerabilities
- Email support
Support hours
Monday – Friday, 08:00–18:00
Response time
Within 24 hours by email
Ideal for
Customers who need a stable system and only occasional support.
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