Maintenance package 3 – Premium / Updates, new features & adjustments
Everything from packages 1 & 2 plus new features, premium monitoring and 2-hour response.
- Applies exclusively to our software (Scriptfabrik products), not to third-party software.
- Billing is monthly.
- Minimum contract term: 12 months.
- After purchase, sign the contract in your account — only then does it become active.
Payment methods
- PayPal
- Stripe
- Mollie
- Invoice / prepayment
Premium Maintenance Package
The Premium Maintenance Package is designed for businesses, agencies and platform operators who require the highest level of support, availability, ongoing improvements and rapid response times.
In addition to all services included in the Basic and Plus Maintenance Packages, you benefit from priority support, proactive optimization and minor custom development services.
Included Services
- All services included in the Basic and Plus Maintenance Packages
- Installation of all available software updates
- Support for existing custom modifications and integrations
- Development of minor custom features based on customer requirements
- Implementation of small layout and design adjustments
- Priority troubleshooting and issue resolution
- Proactive system optimization and performance improvements
- Premium monitoring and advanced system supervision
- Highest-priority email and telephone support
Support Hours
Monday to Saturday
08:00 AM – 08:00 PM
Response Time
Within 2 hours during support hours.
Support Channels
Email and telephone support
Ideal For
Businesses and operators of mission-critical platforms who require maximum availability, rapid response times, ongoing updates, continuous optimization and regular software enhancements.
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