Maintenance package 3 – Premium / Updates, new features & adjustments
Everything from packages 1 & 2 plus new features, premium monitoring and 2-hour response.
- Applies exclusively to our software (Scriptfabrik products), not to third-party software.
- Billing is monthly.
- Minimum contract term: 12 months.
- After purchase, sign the contract in your account — only then does it become active.
Payment methods
- PayPal
- Stripe
- Mollie
- Invoice / prepayment
Scope
- Everything from packages 1 & 2
- Applying all updates (standard + customer-specific extensions)
- Developing new features on request (smaller enhancements)
- Minor layout or functional adjustments
- Prioritized troubleshooting
- Proactive system optimization
- Premium monitoring
- Highest-priority phone and email support
Support hours
Monday – Saturday, 08:00–20:00
Response time
Within 2 hours
Email and phone support
Ideal for
Customers with the highest requirements for availability, updates and custom enhancements.
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